Wednesday, December 15, 2004

TheStar.com - Busted TTC card reader side-swipes the disabled

TheStar.com - Busted TTC card reader side-swipes the disabled: "Somebody at the TTC. Bolton says she'll take the flak from disappointed riders. Her number is 416-393-3741."

It always seems that bureaucrats never know who is to blame for a faulty piece of machinery that should have been replaced a long time ago. Now the media relations departments of the governments are fielding reports so that the manager's voice mail doesn't see the light of day and all the angry customers trying to make sure something happens. It really only seems when the media starts to get involved do issues seem to be taken care of in a snappy way. Shame really, for it should have only taken one phone call to the TTC to have this turnstile taken care of.

Better yet, why isn't there two of the turnstiles in case one goes down? This station is new within the last five years. So didn't somebody think of it since the TTC has been around for over fifty years? Wait a minute, these are the same people who leave a turnstile broken for six months and many phone calls later.

The above bureaucratic bumbling reminds me of a certain broken sidewalk that still exists in New York City since September....(see below)....by the way it is still not fixed. When I get the time I might have to take pictures of its location....wouldn't that be fun to send to the city and a media establishment. That may actually get the city moving...well maybe not...but at least it would be amusing.

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